• What is the charge for removing old carpet and carpet padding and hauling it away?

      We do not charge an extra fee to remove old carpet and padding.

    • How often does carpet need to be cleaned?

      All carpet manufacturers recommend that a professional service be performed by an IICRC certified firm. Cleaning should be performed every 12-18 months depending on the type and amount of traffic in the home but at least once every 24 months. If you decide to rent a do-it-yourself system, remember recommended carpet cleaning equipment and cleaning products should have certification in the CRI Seal of Approval Programs (www.carpet-rug.org). 

    • How do I keep my hardwood floors looking new?

      All hardwood floors should be cleaned regularly. To accomplish that, simply sweep, dust mop or vacuum the floors with the beater bar turned off to remove dirt and grit from between the floor boards.  

      Avoid using a wet mop or steam mop on hardwood floors as water and steam can dull the finish, or even damage the wood over long periods of time.

      Place throw rugs at all entrances, avoiding those with rubber backs, which can discolor wood floors.

      Special rug mats can be purchased from a wood flooring retailer that will protect the floors from discoloration. Throw rugs will help keep outside dirt and other debris from scratching the floors. Scratches also can be prevented by placing floor protector pads on the bottoms of the legs of any furniture that comes into direct contact with the floors.  

      When spills occur, be sure to clean them immediately with a dry or slightly damp cloth. Allowing spills to remain on the wood floors could damage the finish, and possibly the wood. Avoid walking on the floors with sports cleats or high heel shoes that are in disrepair. These can scratch the finish, or even dent the floor. 

      Finally, when the floor begins to look a little dull, use a wood flooring cleaner recommended by your installer to renew the luster. Be sure to use the product as directed, and use only products that are compatible with your wood floor as using the wrong type of cleaning product could damage the finish, and possibly damage the wood as well.

    • How long does it take to refinish hardwood floors from start to finish?

      This depends on what type of polyurethane you are using -oil based or water based.  Oil based tends to take longer - often 3-4 days plus drying time (longer if for larger jobs) and water based tends to dry faster, so it's often 2 days (longer for larger jobs).  You will not be able to walk on the floors at all.

    • Is there a lot of dust when sanding the floors?

      Yes, the process is a bit messy, and we ofter 2 solutions.  First, with our standard process, the dust goes into a vacuum bag, and we vacuum between each coat as well as add plastic to all areas not being done.  Second, we do offer a dust extraction system with a vacuum suction tube so the dust goes straight outside into the dust containment system.  While no process is 100% dustless, it does take care of 90-95% of the dust

    • Are laminate floors pet-friendly floors?

      Laminate flooring is a great option for households with pets. It's highly durable and designed to withstand scratches and scuffs, but as a precaution, it’s a good idea to keep your dog or cat's nails trimmed and wipe up spills from their water bowl as soon as soon as they happen. The beauty of laminate is that if something happens to a plank or tile, it’s easy to replace it.

    • How do I clean and maintain my Laminate floor?

      For general cleaning, use a dust mop or vacuum with the correct hard surface attachment – never a rotating brush, floor scrubbers, steamers, jet mops, buffers or similar products. To clean, an occasional damp (not wet) mop*, quick sweeping or light vacuuming with the hard floor attachments are usually all it takes. When damp mopping, an ideal solution is a combination of 1 gallon of water with 1 cup vinegar or 1⁄3 cup of non-sudsing ammonia. Do not pour liquid directly on the floor or use an excessively wet mop that will puddle or leave moisture standing on the floor.  Be sure to squeeze the water out of the mop thoroughly before mopping, and rinse the mop frequently. 

      Laminate floors must never be waxed, polished, sanded or refinished, and never use a steam, wet or jet mop when cleaning. Do not use detergents, abrasive cleaners, soaps, waxes or polishes. 

      To protect from scratches, place walk-off area rugs or mats inside exterior doorways to collect small bits of gravel. We recommend using felt protectors on the legs of furniture and replacing plastic or metal casters with rubber wheels.  Replace plastic or metal casters on chairs with rubber wheels and lift rather than slide heavy objects across the floor. 

    • Why is luxury vinyl flooring a good choice?

      For one, luxury vinyl flooring offers more options when it comes to styles and patterns. It also provides added durability and longevity, meaning costs for repairs or replacement will be less likely in the future. You should ask yourself how long you plan to live in your current home. If at least 5 years, luxury vinyl will maintain its looks when it’s time to sell, returning value while saving you replacement costs.

    • Which cleaning products are safe to use on luxury vinyl floors?

      Manufacturers will recommend cleaning products safe to use on their luxury vinyl floors. In general, do not harsh detergents, abrasive cleaners or “mop and shine” products. Never use paste wax or solvent-based polishes on your luxury vinyl floor.


      Please do not wax your Luxury Vinyl Tile.  The beauty of luxury vinyl is that it’s virtually maintenance free. Thanks to tough coatings that resisting fading, staining and dulling, your floor can keep its new look for many years with proper care.

    • What are the best ways to clean Vinyl Floors?

      Vinyl floors are known for being easy to clean and maintain. To clean vinyl flooring after a spill or during routine cleaning, follow these tips. 

      • Clean the area with soap and water or a vinyl flooring cleaner.
      • Scrub stains or spills with a nonabrasive cloth.
      • Clean with a damp mop.
      • Wash the floor occasionally with a gentle (non-abrasive) floor cleaner - always follow cleaning product instructions and adhere to cautions before use.
      • Vacuum with the beater bar disengaged or on the appropriate setting to minimize the risk of damage to your floor.
      • Never use ammonia or bleach when cleaning your vinyl flooring.
      • Due to the high temperatures, steam mops may cause damage to vinyl flooring. Refer to the manufacturer guidelines for best practices.